Directory Navigation
Return And Refund
If you need to return the goods, please contact the customer service and refund immediately after negotiation.
Each order is only available for returning services for B. If you need to increase the goods within 7 days, please pay for the shipping fee by yourself. In order to avoid disputes, please confirm the recipients before returning the goods.
For the situation of receiving "defects" or "sending wrong styles"
Sorry for you to receive defective products!
If you receive a defective product
To accelerate the processing process, please take pictures to the fan group private message,
Leave the instructions to explain the order number or the mailbox customer service will try to help you handle it.
Unable to apply for return
Refunding goods need to be packaged intact and with complete attachment and will not affect the new products of secondary sales.
1. The seven days of the seven days include holidays.
2. Do not expose the product packaging itself. Please use a plastic bag/carton to protect your privacy outside the product packaging to protect your privacy.
3. If there is a paper invoice, all the orders must be returned to the invoice. If the invoice is lost, please get in touch with the customer service staff
4. The products have traces, taste or artificial dirt, etc., and do not accept returns.
The return process is about 7-10 days (excluding examples of holidays); after confirming that the product is correct, the refund will be notified by Mail
1. Swipe the card orders will be refunded but because each bank has different operations time, it will take about 3 to 7 working days. The refund amount will appear in your next month’s bill.